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West Rocks Hotel

  • Self-assessed Accessibility Information

Hotel with 47 rooms £55-£125 prpnb

Awaiting grading.

West Rocks Hotel

West Rocks Hotel

Contact

Ian Crow

Grand Parade,
Eastbourne,
East Sussex,
BN21 4DL

Address

Grand Parade,
Eastbourne,
East Sussex,
BN21 4DL

Details

Privately-owned seafront hotel. Sea view rooms, quality fresh food, friendly service, the hotel has recently been brought up to a high standard following a refurbishment of all public areas and bedroom refresh.

Children welcomeTelephoneRadioTelevisionTea/coffee making in bedroomsLicenced (table or bar)Packed lunches providedSpecial diets availableLounge for residents' useLaundry/valet serviceNight porterPassenger liftIroning facilitiesConference facilitiesChristmas special programmeSnacks/afternoon teaTotally non-smokingDisabled facilitiesElectric shaver pointsTelephone (public)Golf available (onsite or nearby)Restaurant open to non-residentsVisa/Mastercard/Switch acceptedDogs/pets accepted by arrangementVegetarian diet availableAmerican Express acceptedWiFi or internet accessSingle sex groups welcomedEvening mealsHairdryerHigh chairs availableCots availableStaff fluent in Welsh

Location

Directions

See location of West Rocks Hotel on Google mapsSee location on Google maps

Map reference: OA 614850  Lat: 50.76365 Long: 0.28724

From A259, head South East towards Terminus Road/A259 towards the train station. Exit the roundabout onto Grove Road, slight left to stay on Grove Road. Continue onto Grange Road, turn left onto Carlisle Road, left onto Compton Street, turn right onto Howard Square, arrive at the hotel. Same directions from the train station or plenty of taxis available outside the station.

Facilities

  • Children welcomeChildren welcome
  • TelephoneTelephone
  • RadioRadio
  • TelevisionTelevision
  • Tea/coffee making in bedroomsTea/coffee making in bedrooms
  • Licenced (table or bar)Licenced (table or bar)
  • Packed lunches providedPacked lunches provided
  • Special diets availableSpecial diets available
  • Lounge for residents' useLounge for residents' use
  • Laundry/valet serviceLaundry/valet service
  • Night porterNight porter
  • Passenger liftPassenger lift
  • Ironing facilitiesIroning facilities
  • Conference facilitiesConference facilities
  • Christmas special programmeChristmas special programme
  • Snacks/afternoon teaSnacks/afternoon tea
  • Totally non-smokingTotally non-smoking
  • Disabled facilitiesDisabled facilities
  • Electric shaver pointsElectric shaver points
  • Telephone (public)Telephone (public)
  • Golf available (onsite or nearby)Golf available (onsite or nearby)
  • Restaurant open to non-residentsRestaurant open to non-residents
  • Visa/Mastercard/Switch acceptedVisa/Mastercard/Switch accepted
  • Dogs/pets accepted by arrangementDogs/pets accepted by arrangement
  • Vegetarian diet availableVegetarian diet available
  • American Express acceptedAmerican Express accepted
  • WiFi or internet accessWiFi or internet access
  • Single sex groups welcomedSingle sex groups welcomed
  • Evening mealsEvening meals
  • HairdryerHairdryer
  • High chairs availableHigh chairs available
  • Cots availableCots available
  • Staff fluent in WelshStaff fluent in Welsh

Self-Assessed Accessibility Details

Parking

  • Surface of the car park and pathway leading to entrance is
    • YesSolid ie tarmac / concrete etc
  • YesDrop-off point for guests outside entrance
  • Route from the parking area to the entrance:
    • YesHas a ramp

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
    • YesPublic toilet
    • YesOne or more bedrooms
    • YesLounge
    • YesBar
  • YesGood contrast between the floor and wall
  • YesLift equipped with raised floor numbers or braille numbers or letters
  • YesBaby changing facilities
  • YesGuest information available in large print (14pt and over)

Bedrooms

  • YesBedroom furniture can be re-arranged if requested by guest
  • YesBedroom with non-allergenic bedding available
  • Bathrooms available with:
    • YesSeparate shower unit
    • YesBath
  • YesSeparate shower unit with support handrails available
  • YesBath with support handrails available
  • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair

Entrance

  • YesSteps to the main entrance
    • 4
      Number of steps to entrance
    • YesHandrail by steps
  • YesRamp to entrance
    • YesHandrail by ramp
  • YesEntrance well lit
  • YesBell at main entrance

Dining

  • YesLevel access (no steps/thresholds) or access by ramp or lift
  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
    • YesSugar free (diabetic)
    • YesGluten free (coeliac)
    • YesLactose free (dairy free)
    • YesLow potassium
    • YesLow sodium
    • YesNut free
    • YesAdditive free
    • YesOrganic
    • YesVegetarian
    • YesVegan

General

  • YesProprietors/staff available 24-hours
  • YesEmergency evacuation procedures for guests with disabilities
  • YesStaff have had disability awareness training